About MRP Shop

One Transaction. Customer Becomes Family.

Founded by Blackpearl Enterprises in Jaipur, MRP Shop builds technology that empowers India's restaurants and retailers to own their customer relationships, automate their marketing, and grow on their own terms.

1,000+

Restaurants trust us

15 min

Setup time

Rs.4.3L+

Avg. annual savings

+1.0

Avg. Google rating lift

Our Vision

Making Retailers Powerful

India has millions of small restaurants and retail shops that serve their communities with passion and dedication. Yet, many of them struggle to compete with big chains and food aggregators who have the budgets for technology, marketing teams, and customer data infrastructure.

We believe technology should work for the retailer, not trap them in commission cycles where someone else owns the customer relationship. Every restaurant deserves to know its customers by name, to reach them directly, and to build lasting loyalty without paying a middleman.

Our vision is simple: give every small restaurant the same marketing superpowers that billion-dollar chains have - automated WhatsApp campaigns, loyalty programs, review management, and customer analytics - all in a tool so simple that a busy restaurant owner can set it up in 15 minutes and never look back.

When restaurants own their customer data and relationships, the entire ecosystem becomes healthier. Customers get better service, restaurants keep more of their revenue, and local businesses thrive.

The Problem We Solve

Why 70% of Restaurant Customers Never Return

No Follow-Up After the First Visit

Most customers don't come back to a restaurant - not because the food was bad, but because nobody reminded them. There is no message, no incentive, no connection after they walk out the door. The restaurant simply hopes they'll remember on their own.

Aggregators Lock Your Customers

Platforms like Zomato and Swiggy take 30% commission on every order and keep all customer data locked away. You don't get a phone number, can't build loyalty, and can't send a single follow-up. The next order goes to whichever restaurant the algorithm promotes.

Manual Marketing Is Unsustainable

Running a restaurant is already an 18-hour-a-day job. Expecting owners to also manage social media, send WhatsApp messages, track customer visits, and plan festival promotions manually is simply unrealistic.

MRP Shop Closes the Loop

MRP Shop automates the entire customer retention cycle - from the first bill to the loyalty cashback, the WhatsApp follow-up, the Google review request, the festival promo, and the “we miss you” drip campaign. One setup, and the flywheel runs forever.

Our Journey

From Jaipur to Across India

2024

MRP Shop is founded in Jaipur, Rajasthan by Blackpearl Enterprises with a simple goal: help local restaurants keep their customers coming back.

2024

Recognized as a Meta Business Solution Partner, enabling verified WhatsApp Business API integrations for restaurants across India.

2025

Crossed 1,000+ restaurants on the platform, serving businesses in Jaipur, Mumbai, Delhi, Bangalore, Hyderabad, and many more cities.

2026

Exhibited at AAHAR 2026 - India's premier food and hospitality trade fair. A landmark milestone for MRP Shop to showcase our platform to the national restaurant industry and connect with owners, chains, and food service leaders from across the country.

What Makes Us Different

Built for Indian Restaurants, by People Who Understand Them

15-Minute Setup

No months of onboarding or complicated integrations. Connect your POS, set your brand colors, and your first campaign goes live the same day.

Zero Manual Effort

Everything runs on autopilot. WhatsApp invoices, review requests, drip campaigns, and festival promotions are all triggered automatically after billing.

Own Your Customer Data

Every phone number, order history, and preference belongs to you. No aggregator lock-in, no middleman. Your customers, your relationships.

Real, Measurable ROI

Restaurants on MRP Shop save an average of Rs.4.3 lakh annually compared to aggregator commissions. The platform pays for itself many times over.

Indian-First Design

Built for the Indian restaurant and retail ecosystem. WhatsApp-native, supports Indian POS systems, runs on Indian payment rails, and speaks your customers' language.

Complete Growth Platform

Loyalty cashback, Google review booster, referral programs, VIP memberships, branded storefronts, and AI-powered marketing - all in one dashboard.

Our Values

What We Stand For

“Customer Becomes Family”

This isn't just a tagline. It's the philosophy baked into every feature we build. Our goal is not to process transactions - it's to transform one-time visitors into lifelong patrons who feel a genuine connection to the business.

Automation Over Manual Effort

Restaurant owners should spend their time on food and hospitality, not on marketing spreadsheets. If a task can be automated, we automate it. If it takes more than a tap, we simplify it.

Data Ownership for Retailers

We fundamentally believe that a restaurant's customer data belongs to the restaurant. We build tools that put retailers in control of their own growth, free from platform dependency and commission traps.

Simple Technology That People Actually Use

The most powerful software is useless if it sits unused. We obsess over simplicity. Our users are busy restaurant owners, not tech engineers. Every feature must be intuitive enough to use without training.

Get in Touch

We'd Love to Hear From You

Office

MRP Shop, Coworking Town, 2nd Floor,
above She Fashion Store, VT Road,
Mansarovar, Jaipur, Rajasthan 302020

GST: 08BLAPG3197A1ZH