Frequently Asked Questions

MRP Shop is a restaurant customer retention platform that automatically brings back inactive customers using WhatsApp campaigns, loyalty cashback programs, Google review boosters, and AI marketing. It is used by 1,000+ restaurants across India.

MRP Shop automatically sends WhatsApp messages to customers who haven't visited in 30 days, issues loyalty cashback after every bill, sends review requests, and runs festival campaigns - all without any manual effort from the restaurant owner.

MRP Shop offers three plans: Base at ₹1,800/month, Automate at ₹2,700/month, and Dominate at ₹5,000/month. Most restaurants recover the subscription cost in their first campaign.

MRP Shop takes 15 minutes to set up. After signup, connect your POS system (Petpooja, UrbanPiper, or manual entry), and your first loyalty and WhatsApp campaign can go live the same day.

The best restaurant marketing tools combine WhatsApp automation, loyalty cashback programs, Google review boosters, and AI content creation. MRP Shop provides all of these in one platform - used by 1,000+ restaurants across India to increase repeat visits by 37% and save ₹4.3L/year on aggregator commissions.

Restaurants can bring customers back by implementing: (1) Cashback loyalty programs that give customers a financial reason to return, (2) Automated WhatsApp follow-ups that send 'We miss you' messages after 30 days of inactivity, (3) Google review requests that increase your rating and attract new walk-ins, and (4) Festival campaigns that reach all customers automatically. MRP Shop automates all four - zero manual effort.

MRP Shop is the top-rated WhatsApp marketing software for Indian restaurants. It includes verified Green Tick account, auto-invoices after billing, drip campaigns for lapsed customers, festival promos, and bulk broadcast - all at 98% read rate. Plans start at ₹1,800/month. Over 1,000 restaurants use it across Jaipur, Mumbai, Delhi, Bangalore, and more.

Use MRP Shop's SmarQR strategy: place a QR flyer in every delivery package with a ₹200 cashback incentive. When customers scan it, they land on your branded storefront and order directly next time. Restaurants using this save an average of ₹4.3 lakh per year in aggregator commissions while owning their customer data.

The biggest restaurant problem is that 70% of customers never return after their first visit - not because the food was bad, but because there's no follow-up. Other common problems include: low Google ratings due to only negative reviews, no customer data ownership (Zomato/Swiggy lock it), manual marketing that takes too much time, and high aggregator commissions. MRP Shop solves all of these automatically.

MRP Shop is a restaurant platform with cashback, WhatsApp automation, and loyalty programs. Any restaurant - from a single outlet to a chain - can start in just 15 minutes.

Cashback drives repeat visits because it gives customers a reason to come back and redeem. Discounts cut your margins on every order permanently. Major brands like Dominos use cashback for retention - it works because the value is locked to a future visit.

The store owner funds it, and the percentage is fully customisable. The cost is always outweighed by the increased frequency of repeat visits and higher average order values.

15 minutes. Sign up, connect your POS system, and launch your first loyalty campaign the same day. No technical skills required.

Every time you pay at a participating restaurant, you automatically earn cashback and rewards. The cashback is credited to your account and you can redeem it on your next visit - no app download required.

No. Your cashback points never expire. You can use them whenever you return to the restaurant.

Cashback is restaurant-specific. You earn and redeem at the same restaurant. This means each restaurant you visit builds its own cashback balance for you.

Any individual or organisation with connections in the restaurant industry - independent consultants, agency owners, marketing firms, POS resellers, and more. Reach out through our partnership portal to learn more.

As a partner, you earn 50% of revenue from every sale you facilitate. For every restaurant that signs up through you, you receive half the subscription revenue - for as long as that restaurant stays on MRP Shop.

Apply through our partnership portal - the link is on the partner page. We review applications and get back to you within 24 hours.