Engagement Agent

When should a restaurant message a guest?

At a useful moment: a receipt, a question, an available benefit, or a relevant reason to return. The message should be recognizable, consented and easy to stop.

The moment

A guest has left the restaurant. The next WhatsApp message needs to earn its place on their phone.

What happens next

  1. 1.Connect the message to a real event
  2. 2.Use the restaurant's name and the guest's relevant details
  3. 3.Watch delivery, replies and repeat visits

What to check

Read a real delivered message and its timing before increasing volume. Monitor opt-outs and complaints alongside visits.

Explore features

Whatsapp Ai Chatbot

Answer guest questions from current menu and hours information, and hand off when the answer is uncertain.

Winback Campaigns

Invite a guest back after a chosen inactivity window. Check consent, offer cost, actual return visits and opt-outs.