Retention Agent

What brings a first-time guest back?

Give them a benefit they can understand on the bill and use on the next visit. MRP Shop connects that benefit to the restaurant's own customer relationship.

The moment

The first bill is paid. The guest has enjoyed dinner, but has no reason yet to remember the restaurant next month.

What happens next

  1. 1.Set a clear earning and redemption rule
  2. 2.Show the earned benefit with the bill
  3. 3.Remind the guest when the benefit is useful

What to check

Check how many guests earned a benefit, returned, and redeemed it. A points balance alone does not show retention.

Explore features

Loyalty Points

Show guests what they earned, how to redeem it and when it expires. Check whether points lead to a second visit.

Refer And Earn

Give happy guests a simple referral link and clear reward terms. Track a friend's first order and what happens after it.

Vip Membership

Set membership benefits guests can actually use. Review visits, redemptions, renewals and margin together.