Winback Campaigns
Which guest should receive a return reminder?
Start with a guest who has not returned within a chosen window, then send one relevant invitation with an honest offer.
The moment
A customer who usually visits monthly has not been back for six weeks.
What happens next
- 1.Choose the inactivity window
- 2.Check consent and the available benefit
- 3.Send, then measure visits and opt-outs
What to check
Review the count of genuinely returning guests and the cost of the offer, not just message opens.
See how it works for your restaurant
We’ll walk through the setup, what the guest sees and the cost with your current tools.
Request a demo